It will do so by supporting the development of a strong set of skills to manage expectations, set professional and personal boundaries, build effective collegial relationships, and practice real-time and ongoing self-care. A focus on relational trust between providers, clients, families, colleagues and administrators will encourage a culture of wellness, personal resilience, and exploration of new ideas that promote high-quality care.
Identification of these gaps encourages prioritization of resources and support for those who need it the most. Health care providers aren’t the only ones who benefit from a focus on resilience. Administrators, supervisors, client services staff, paraprofessionals, and others who form the health care community contribute to the decisive elements that influence an agency that is thriving. For a deeper introduction on the particular interests of leaders and administrators in promoting and improving compassion and resilience in the work environment, see Toolkit Addendum: An Introduction for Leaders.
Trauma informed values include a focus on safety, choice, collaboration, trustworthiness, empowerment, and cultural responsiveness. Staff are invited through individual and team activities to be honored, listened to, and supported in exploring the expression of these values and their impact on well-being at work. Awareness and self-reflection exercises with collegial support invite a collaborative space to examine how staff feel included and engaged at work. Check out this document to see an overview of how equity and trauma informed approaches are used in each section of the toolkit.
The individual well-being strategies included in the toolkit are meant to support people as they navigate challenging and often oppressive systems. Even more important are the tools and activities throughout the toolkit that are intended to support systems (teams, organizations, institutions) in changing oppressive practices so these individual well-being strategies will be less needed. Conversations where people walk alongside each other without judgment, recognize our unique strengths and challenges, and extend accountability to each other in the form of listening, learning, and transformation are the core methodology.